FAQ
Everything you need to know about your training with the
TENNISMEISTEREI
Here you will find the most frequently asked questions and their answers regarding the topics of booking, training, equipment, and your participation.
Procedure
Who leads the training?
How are the groups formed?
How does the group training proceed?
How many participants are there?
I have booked a training session with you. What do I need to do on the day of the training?
Can I register for multiple training sessions in one day?
In which language does the training take place?
Booking
Is the training suitable for me?
Do I need to take out a membership at the TENNISMEISTEREI?
Do I have to be a member of an association?
Can I come to training without a booking?
Can I participate in the training as a complete beginner?
How do I book a group training?
The training sessions are fully booked. What options do I have?
Can I also book private lessons with you?
From when are the trainings bookable?
Playing levels
For good group dynamics - and therefore maximum benefit for everyone - a homogeneous skill level is crucial. Therefore, we have defined seven categories that are meant to bring together players with comparable skill levels.
Don't worry: If you notice after the first hour that the skill level does not match optimally, you can easily place yourself in a different category for the next time.
The following table is meant to help you find the course that is right for you.
Beginner 1
Beginner 2
Intermediate 1
Intermediate 2
Expert 1
Expert 2
Professional
Booking with Wellpass, Wellhub, Urban Sports Club, ClassPass
Can I participate in tennis training with Urban Sports Club?
Can I register for multiple trainings in one day through Wellpass, Wellhub, Urban Sports Club, or ClassPass?
Can I participate in tennis training with ClassPass?
Can I participate in tennis training through Wellhub (Gympass)?
Can I participate in tennis training through Wellpass (EGYM)?
Revocation & Cancellation
The training has been canceled - where can I find my refund?
Can I cancel my training?
I canceled less than 24 hours in advance – what happens now?
How will I be informed if the training has to be canceled at short notice due to bad weather?
Will I get my money back if the training is canceled due to bad weather?
Does the training take place in bad weather as well?
Tennis equipment
Which shoes should I wear?
Can I borrow a racket from you?
